Refund Policy
Strictly Enforced Policy
General Policy
Once work on a purchased service has started, no refunds will be issued under any circumstances.
Due to the digital nature of our services, the immediate allocation of resources, manual labor, and non-recoverable costs associated with third-party outreach and placements, we cannot offer refunds after a project has been initiated.
Before Project Initiation
If you have completed payment but our team has not yet begun work (typically within 24 hours of payment), you may request a cancellation and full refund. Please contact us immediately on Telegram (@aioptimise) if you need to cancel an unstarted order.
Disputes
We pride ourselves on transparency and communication. If you are dissatisfied with any aspect of our service, please reach out to your dedicated account manager so we can review the campaign and adjust strategies accordingly. However, dissatisfaction with search engine algorithm changes out of our control does not qualify for a refund.